Privacy Policy – New Frames (Glanz)

Last updated: August 02, 2026

Your privacy is important to us, and we are committed to being transparent about how we collect, use, and share your information. This Privacy Policy explains how your data is handled when you use the New Frames (Glanz) platform.

1. Information We Collect

New Frames (Glanz) is a comprehensive digital platform designed to connect talent, creators, creative professionals and production professionals in a unified ecosystem. It enables artists to showcase their profiles, allows casting teams and production houses/public to discover and hire talents, and supports services such as equipment rentals and location sourcing (“Service”).

To provide these services effectively, users (User/Member) are required to submit certain personal and professional information. This information may be displayed on the platform to facilitate collaboration, hiring, and service engagement.

By using New Frames (Glanz), you consent to the collection, processing, and sharing of your personal information with other users, production teams, and service seekers as necessary to deliver the Service.

New Frames (Glanz) collects the following types of information:

i. Information You Voluntarily Provide

When using New Frames (Glanz), you may provide:

• Profile & Registration Information: Name, gender, date of birth, contact details, professional skills, portfolio details, educational background, employment history, photos, videos, and other relevant creative or professional information.
• Service Listings & Marketplace Data: Information related to services offered (e.g., acting, photography, editing), equipment rental listings, and location rental details such as property descriptions, images, pricing, and availability.
• Payment Information: When using paid services or transactions, you may provide financial details such as bank account information, debit/credit card details, or UPI information. We don’t store your banking details and these are securely processed via third-party payment providers.
• User Content: Testimonials, project portfolios, success stories, uploaded media, and any other content you choose to share on the platform.
• Surveys, Promotions & Events: Information submitted during participation in surveys, contests, campaigns, or promotional activities.
• Customer Support Interactions: Information shared with our support team, which may be recorded for quality assurance, issue resolution, and training purposes.
• Profile Sharing: You may choose to share profiles, listings, or opportunities with others via third-party platforms such as messaging apps.

ii. Information Collected Automatically

When you interact with New Frames (Glanz), we automatically collect:

• User Activity: Login times, profile views, searches, listings viewed, interactions with other users (including messages), bookings, and platform navigation behaviour.
• Device & Technical Information: IP address, device type, device ID, browser type and version, operating system, app settings, error logs, and identifiers such as cookies or similar technologies.

iii. Information We Receive from Third Parties

We may also receive information from external sources:

• Social Media & Single Sign-On (SSO): You may register or log in using services such as Google or Apple ID. This allows us to access basic profile information from those platforms to simplify login and onboarding.

Please note:

• New Frames (Glanz) is not responsible for the privacy practices of third-party platforms.
• Any misuse of publicly available information by external parties is not attributable to New Frames (Glanz).

2. How We Use Your Information

We use your information to:

• Create and display your profile for talent discovery and collaboration
• Enable connections between artists, creators, production teams, and clients
• Facilitate service listings, equipment rentals, and location sourcing
• Process transactions and manage payments
• Improve platform functionality, user experience, and service offerings
• Communicate updates, support responses, and promotional information

3. Consent and Data Sharing

By using New Frames (Glanz), you agree to:

• The collection and processing of your personal and professional data
• Displaying your profile, services, and listings to other users
• Sharing necessary details with relevant parties (e.g., casting teams, clients, renters) to enable collaboration and transactions

4. Data Protection Commitment

We implement reasonable security measures to protect your personal data from unauthorised access, misuse, or disclosure. However, users are advised to exercise caution while sharing sensitive or personal information on any digital platform.